Frequently Asked Questions
Everything you need to know about our cozy home essentials.
What materials are used in your blankets and throws?
We pride ourselves on using high-quality, sustainable materials including recycled wool, pure cashmere, and organic cotton to ensure both comfort and durability.
How should I care for my wool products?
To keep your items in top condition, we recommend hand washing in cold water with a mild wool detergent or professional dry cleaning. Avoid tumble drying to prevent shrinkage.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that personalized or monogrammed items are final sale and cannot be returned.
Do you offer gift wrapping services?
Yes, we offer premium gift box options and hand-written notes at checkout to make your gift extra special and ready for any occasion.
Are your products ethically sourced?
Absolutely. We work closely with certified manufacturers who follow fair labor practices and prioritize environmental responsibility throughout the production process.